Cancellation Policy

We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. When appointments are missed or canceled without adequate notice, it prevents other patients from receiving the care they need.

Appointments canceled or missed without 24 hours’ notice will result in a fee:

$25 for regular appointments
$75 for initial appointments

The fee will be charged to the credit card on file.

If you are able to keep your appointment on the same day but simply need to move to another available time, there is no charge.

How to Cancel or Reschedule

We make it easy to reach us. As long as we receive your message at least 24 hours before your scheduled appointment, no fee will apply.

You may contact us by:

Calling our office at (518) 869-8000 and leaving a voicemail
(Please be sure to leave a voicemail. Calls without a voicemail cannot be documented and may result in a charge.)
Messaging us through our business Facebook or Instagram pages
Emailing our front desk at info@HHChiropracticCenter.com
Sending a message through our website

If you are ill and can provide a doctor’s note, the missed appointment fee will be waived.

Thank you for your understanding and cooperation. Your consideration allows us to provide timely care to all of our patients.